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Ace Tool Repair Inc

4.1

About this business

At Ace Tool online, our tools are trusted by the most experienced tradesmen in the industry, and we are dedicated to providing the very best tools and accessories to our customers. Contact us for special orders and quotes or visit our store location at 2201 Wantagh Ave Wantagh, New York 11793. 

Location details

2201 Wantagh Ave, Wantagh, NY, 11793, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1317 reviews
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Mary Elizabeth Howell's profile image
Mary Elizabeth Howell 
recommend  Recommended
4 years ago

Amazing customer service! Someone used my card to make a large purchase with Ace Tools ($550+). My bank said they would watch it, but a week later it hadn’t posted or dropped, it was still pending. I sent a customer contact request explaining the situation and less than 24 hours later Ace had reached out and said they had already flagged it in their system as suspicious and had it on hold, and would cancel the order and drop all charges to my account. I couldn’t believe they had a system in place for predicting fraud charges... read more

Evelyn LR's profile image
Evelyn LR 
recommend  Recommended
4 years ago

Excellent customer service!!! Purchased masks and got them right away. Thank you so much Ace Tool, definitely THE BEST. 

David Rizzo's profile image
David Rizzo 
4 years ago

Went in to rent a chipping gun, kid behind counter looked like he couldn’t be bothered. After waiting 10 minutes he pulls out a chipping gun and one extremely blunted chisel bit. I asked if it came with another bit and I was told I would have to purchase one. Walk out empty handed 

Chip Boyd's profile image
Chip Boyd 
4 years ago

Placed a order that never shipped. I have emailed them multiple times and have never got a response. 

William Noodle's profile image
William Noodle 
recommend  Recommended
4 years ago

Incredibly friendly customer service with prompt responses to any questions or concerns. Easy ordering from the website, will look to Ace Tool again when purchasing. This order was just a Shoulder Strap for my Milwaukee trimmer but it was given the attention of a much larger order. Thanks Ace Tool! 

Patrick's profile image
Patrick 
4 years ago

Bought a tool online that was said to be in stock and will ship within 24 hours, the next day told it wouldn't be in stock for 7 days, the next day told it would be a couple months. I should have read the other reviews as it seems multiple people have had the same problem. 

Patrick Pecor's profile image
Patrick Pecor 
4 years ago

Ordered a product said to be in stock, after payment told it would take 7 days to get in stock, the next day told it will take 2 months. Nothing done to help resolve the situation, just a sorry for your inconvenience. At least it won't happen again, because I won't be back. 

Scott Rowe's profile image
Scott Rowe 
recommend  Recommended
4 years ago

Very transparent, good customer service if you followup in writing, extremely prompt order fulfillment. Good speed on order delivery for a contractor. 

Tyler Chambers's profile image
Tyler Chambers 
4 years ago

Worst place to order tools from. They still owe me two battery’s it’s been 2 months 

Frequently asked questions about Ace Tool Repair Inc

How is Ace Tool Repair Inc rated?

Ace Tool Repair Inc has a 4.1 star rating with 317 reviews. 

When is Ace Tool Repair Inc open?

Ace Tool Repair Inc is open now. It will close at 5:00 p.m.  

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