Ace Rental Cars Dunedin Airport

F S 

on Google

a year ago

I had a very frustrating and disappointing experience with ACE Rentals. After returning the car with a full tank — and I’m 100% certain it was completely full — I was later issued an invoice claiming additional fuel was added. This is simply not possible and clearly an error. I’ve emailed them to resolve the issue, but have received no reply to date. Regardless of whether the charge is refunded, the experience itself has been stressful, unprofessional, and deeply disappointing. I strongly recommend avoiding this company. I c... read more

Frank Sheng 

on Google

a year ago

I had a very frustrating and disappointing experience with ACE Rentals. After returning the car with a full tank — and I’m 100% certain it was completely full — I was later issued an invoice claiming additional fuel was added. This is simply not possible and clearly an error. I’ve emailed them to resolve the issue, but have received no reply to date. Regardless of whether the charge is refunded, the experience itself has been stressful, unprofessional, and deeply disappointing. I strongly recommend avoiding this company. I c... read more

Daysha Tonumaipe'a 

on Google

a year ago

If there was zero I would give that. Will never book here again 

Anonymous 

on Google

2 years ago

Ace Rental shares the same counter as Hertz Rental. Car collection was a breeze and the lady at the counter was very helpful and informative. Sad to say, we did not get the car make (Hyundai i30) that was on the booking; We were assigned a Red KIA Stonic which we collected from the Hertz rental parking lot and we drove off to Dunedin. However, the car seemed faulty - the dashboard lights were flickering and went dark midway while we were navigating the steep Signal Hills, twice so we couldn’t see the speedometer while drivin... read more

Denise Tham 

on Google

2 years ago

Ace Rental shares the same counter as Hertz Rental. Car collection was a breeze and the lady at the counter was very helpful and informative. Sad to say, we did not get the car make (Hyundai i30) that was on the booking; We were assigned a Red KIA Stonic which we collected from the Hertz rental parking lot and we drove off to Dunedin. However, the car seemed faulty - the dashboard lights were flickering and went dark midway while we were navigating the steep Signal Hills, twice so we couldn’t see the speedometer while drivin... read more