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Ace Rent-to-Own
- Furniture Stores
- Sioux City, IA
About this business
Welcome to Sioux City, Iowa ACE RENT-TO-OWN! We can be found at 1428 Hamilton Boulevard next door to the Dollar Tree. We're open Monday 9am to 7pm, Tuesday and Wednesday 9am to 6pm, Thursday and Friday 9am to 7pm, and Saturday 9am to 6pm. We're closed on Sundays. We're proud to offer high-quality electronics, computers, furniture, appliances, mattresses, tires, and specialty items at low prices and with convenient rent-to-own options. You can rent-to-own today regardless of your credit history or lack of credit. Plus, if you... read more
Location details
1428 Hamilton Blvd, Sioux City, IA, 51103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I've done business with this company for over 20 years. I found out recently that money for my payments was not being applied to my accounts the way I wanted it to be. Instead of being applied directly to my accounts, my money was being placed in their computer system under "receivable". I went to this business to pay off my table and found out that not only did my last 2 accounts never get paid off but they were 3 weeks past due. And the table that I was intending on paying off was going to cost me over $200 to pay off. The... read more
Business response:
I am very sorry that we disappointed you with our service. I would love to speak to you about your situation and do anything necessary to satisfy your disappointment. Please call me at 402-466-5200, Ext. 101. Lyn Leach- Ace Rent-To-Own President.
My husband and I have been doing business with them for about 15 years now. We have purchased everything from them. Paid everything off as well. I owe them nothing!!! My husband bought me a tablet for Christmas a couple years ago brand new never used and I accidentally cracked the front of the screen. One of the workers told me since it was under contract it was covered and I had no charge. Well I got the tablet back and they told me it was ***.00 to replace the screen. Well I was told different and didn't have to pay. Well ... read more
I have been doing business with Ace Rent to Own for a few years off and on. It wasn’t until I went to the O Street Location that things started to get nasty. The O Street store has decided to “Extort” me on my XBOX and my speaker. When I went in to the store in December of 2022, the employee Edward gave me a Good News Credit in the amount of $1150.92. I signed the contract for the Xbox 1x on 12/23/2022 and for the speaker on 12/24/2022. The speakers cash Price is 129.99 and the Xbox Cash price is 971.17. Ace gives you 4 mont... read more
I have been paying on a Playstation 5 since January of last year. I just recently went over how much I have been paying and it is close to $2000. The Playstation 5 is only $500. When I called to see how much I had left I was told that I still owed close to $1000 because I didn't pay it off before a certain point. So overall I would be paying close to $3000 for a $500 item. I don't see how this is even legal. I had previously bought two other items before from them and probably overpaid on those as well. I do not recommend AC... read more
I have had many accounts over the years with ACE ( I know not the brightest or most economical decision). I have not had any issues up until recently. Account payoffs seem inaccurate and no employee will tell you the same info. I have tried to pay off accounts in full and up until I spoke with a DM was able to do so. After paying off accounts they still call you one to 2 times a day and your references to ask for payment on items that are paid off?
Business response:
I would love to speak with you and get to the bottom of the difficulties you describe. Please give me a call at ************, Extension ***. I am certain that all issues can be resolved to your satisfaction. Sincerely, Lyn *****, Ace Rent-To-Own President.
The workers at the ace rent to own on *********************** location keep calling claiming I still owe them more payments when I have already paid off my 1 year rental agreement contract in full plus over payments. I started I signed up for a 1 year pay off payment plan on april 14, 2021. And here it is Dec. 2022 and haven't missed any payments at all. Even returned my living room set couch, love set, and end tables. They owe me 1 year plus 7 months worth of overpay. Please, help! Something needs to be done about all this... read more
Business response:
Thank you for reaching out to us through the review process. At Ace Rent-To-Own we take great pride in giving exemplary customer service. Our records show that you have a balance due to pay in full, but after reading your review I have decided to close your account and consider it paid in full. You will not be required to make any additional payment. We appreciate your business. Sincerely, Lyn ***** Ace Rent-To-Own President
They have refused to fix my couch for over 3 months and keep saying they can't get the part they keep showing up expecting me to pay for something that's broke they told me if I pay it off they won't fix it aweful customer service and they only care about money and not the customer or the needs plus the over charge **** I'll never use this place again!!!
************* Will never recommend this business to anyone. They fraudulently charged my card over $300. Which put my account overdrawn with extra charges. They collect money then and it to suspense and tell me I still owe. They are not to be trusted!!! They harassed my 86 year old mother. Scared my grandchildren. Threaten me every week. I have proof of payments. The worst thing is they can't even tell me how much I have left to pay!!!
I will never shop at the Saddlecreek Omaha location of Ace Rent To Own. The store manager took it upon himself to show up at my place of employment. I then got a talking to about being at risk to lose my employment because he did that. Next I tell them to show up to come get their merchandise he intrudes in my house like he owned and he was never invited to come in. This guy is out of control something needs to be done about him. Whether you are past due on your account or not his behavior is threatening and I am going to fi... read more
Frequently asked questions about Ace Rent-to-Own
How is Ace Rent-to-Own rated?
Ace Rent-to-Own has a 3.5 star rating with 75 reviews.
When is Ace Rent-to-Own open?
Ace Rent-to-Own is closed now. It will open tomorrow at 9:00 a.m.
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