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ACE Rent A Car

4.4

About this business

Location details

181 Oren Dr, Mills River, NC, 28759, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4102 reviews
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Liz Coppage's profile image
Liz Coppage 
5 months ago

I had an extremely disappointing and stressful experience with this rental car company. The vehicle they rented to me broke down and left me and my daughter stranded in a different state. This was not only frightening but completely unacceptable for a rental company that claims to provide safe, reliable vehicles. To make matters worse, the company offered no refund, no reimbursement for towing, and no assistance with securing a replacement vehicle. I was forced to pay out of pocket to tow the car and rent another vehicle jus... read more

Julie Otis-Albarado's profile image
Julie Otis-Albarado 
6 months ago

What a scam.............. Flight was rerouted & ended up at Asheville Regional Airport on 11/1/25. For some reason there were NO cars available from any of the rental agencies at the airport. We were referred to ACE by the rental companies. Yes, more than 1 airport car rental company. Contacted ACE and was offered a vehicle for $450 for a 1 day rental! Was told by the hotel shuttle driver another man had the exact same thing happen a week before & he ended up paying $587 for a 1 day rental! Something's not right here. 

Theresa Lord's profile image
Theresa Lord 
6 months ago

Steven saved the day for my husband and I today! My flights were cancelled out of North Carolina before 8am today and he got me in a car by 8:30 am and on the road to Orlando for my 20th wedding anniversary! Ace for the win today! Fantastic service and the car was great! Thank you Steven for going above and beyond! 

Nathan Breedlove's profile image
Nathan Breedlove 
6 months ago

Bad location, no one on site, have to call them and it's a hassle for some reason If you're late to pick up car (which you will be because location is not at airport) they just take your money 

Adam Caton's profile image
Adam Caton 
8 months ago

Was asked to leave the previous review. I never rented from them. I used to rent cars through them until they ripped me off. These two are the worst at doing business and have many complaints across Turo. They cancel last minute constantly and cars are never clean. You will be better off going through Turo or a big rental car agency. I would steer clear of this company. Rented from this Ace rental car location and had an excellent experience renting their orange C8. They have so many different classes of vehicles from new su... read more

Frequently asked questions about ACE Rent A Car

How is ACE Rent A Car rated?

ACE Rent A Car has a 4.4 star rating with 102 reviews. 

When is ACE Rent A Car open?

ACE Rent A Car is open now. It will close at 6:00 p.m. 

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