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Abra Auto Body & Glass

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4.3
248 reviews
|Hybrid Car Repair|Westminster, CO 80021

9100 Pierce St, Westminster, CO 80021

(303) 427-5003

https://www.abraauto.com/locations

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4.3
248 reviews
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ben c. on Citysearch

9 years ago

03/28/2012, 06:10 AM
This is seriously the worst body shop in the world. STEER CLEAR OF ABRA at all cost. I took my car to this deceitful body shop for misc. body damage and was lied to about virtually everything, and received my car back with serious electrical problems in the area they had worked on which they refused to fix (that it did not have prior to coming into Abra). They had had me come in to pick it up 3 times, only for me to come in and it was not properly / adequately fixed. Initially they had tried to fix a headlight with a used headlight that was on its last leg and was completely discolored. In the end, they did significant damage to my vehicle and even put scratches on areas which were supposedly just painted, and lied about keeping the vehicle in-doors. They lied about taking the car to a dealership to have a part fixed, and complained about the cost they had incurred doing so...upon speaking with the dealership however, I discovered the whole story was a fabrication and they had completely lied about taking the car to fix the additional part they broke. The customer service was absolutely horrid, and even management stepped in to lie and say a conversation that took place in front of witnesses never happened. Never have I been looked in the face and lied to so grossly by a business. Never before has a business changed their story so many times. I am losing thousands of dollars and was without my car for months. Only use Abra if every other body shop in the state is booked solid and you have a car you could care less about. This company gets an F- in customer service, and my vehicle is in worse shape after they worked on it than when I brought it in. Consider yourself warned. It is very scary when businesses are dishonest as this one and I feel everybody should know about this bottom of the barrel business. IT HAS NOW BEEN A YEAR I HAVE BEEN WITHOUT MY CAR THANKS TO ABRA. According to a third party specialized repair shop, ABRA completely "Hacked the repair job" and had no business working on my car.
MadamFire on Citysearch

10 years ago

06/01/2011, 09:56 AM
Nice Friendly and Fast!! – I needed a new passenger side window in my ford explorer. Some little hooligan had smashed it during the evening. I called around and even got a quote from Abra before deciding on someone else who was going to replace the window for $23.00 less than what I was quoted online and they were going to come to my house. Well I had been shopping around online and had to submit my number for the quote. Abra called me after I had made the appointment and I was ready to tell them that I was taking my business else where. After speaking with a very friendly representative Shayla she asked if they met the competitors price AND got someone out today to fix it if I would re-consider going with them... Well HECK YES!! I got the same fabulous price the service man was at my house within an hour and my car was ready to drive before the potential weather we had coming in on the front range. I would definitely recommended this place for their speedy service, matching prices, and overall convenience. Thanks Abra! :)
LuigiEnVivo on Citysearch

13 years ago

03/01/2009, 08:21 AM
Great Service, best prices for windshield replacement – i googled other places and got several qoutes from different locations. they qouted $25 under the competitors so i booked an appointment online through Prostars (a third party affiliate). when i showed up, they told me that the third party never got the appointment to them and were not ready for me. but then they did something amazing; they got an order placed right away and knocked off $10 from the original qoute. i was very impressed with their staff and the winshield looks great. by the way my car is a '99 nissan altima.
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