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Above & Beyond Shuttle Service

2.3

About this business

Location details

904 Concord Pkwy S, Concord, NC, 28025, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.360 reviews
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SHANNON G's profile image
SHANNON G 
a year ago

Contacted the shuttle service via a flyer that was left at the front desk of our hotel. Spoke with the owner who instructed me to pay upfront $81 for transport to and from concert venue 4 miles away for 3 people. Upon her arrival in her personal vehicle, a **** Flex, she informs ** that she is a "shuttle" service and that she will NOT be taking us or picking us up from the venue but will instead take us to a designated "drop off point". We were only informed of this AFTER she had accepted our payment. She actually dropped us... read more

Heather A's profile image
Heather A 
3 years ago

Absolutely horrible. Worst service ever. She claimed to be a shuttle service from our hotel to our concert. Took our money and abruptly drops us off across the street from the venue causing us to have to dodge traffic to get there. Then for pick up, we waited in the rain for 20+ mins. When I called to ask if she was coming to get us and whether we were going to get a spot in her van when many people were waiting for her, she got in my face and said I was being disrespectful to HER. Guess what ladyI am the paying customer and... read more

Business response:

Above and Beyond Shuttle Service provides shuttle for many people in any given event. All passengers are informed that we go back and forth from the venue until everyone gets back to there hotel. The distance from this customer's hotel from the venue was a 10 min turnaround. This customer was highly intoxicated when she original called, using lots of profanity, and was extremely rude. Once i arrived at the pick up location, I informed the customer that the company does not tolerate disrespect from customers. Just like airlin... read more

Frequently asked questions about Above & Beyond Shuttle Service

How is Above & Beyond Shuttle Service rated?

Above & Beyond Shuttle Service has a 2.3 star rating with 60 reviews. 

When is Above & Beyond Shuttle Service open?

Above & Beyond Shuttle Service is open now. It will close tomorrow at 12:00 a.m.  

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