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Abode Homewares & Gifts
- Retail
- Bondi Beach, NSW
About this business
Location details
25 Hall St, Bondi Beach, NSW, 2026, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Unfortunately I was really disappointed with my visit. The shop itself has some lovely items, but the customer service was very poor. When I came in, the staff were all on their phones and didn’t acknowledge me. I believe the manager (a blonde, curly-haired woman) was especially unhelpful – her attitude came across as rude and passive-aggressive when I asked a question. Unfortunately, it made the whole experience quite unpleasant, which is a shame given the potential of the store.
I wouldn’t usually go out of my way to leave a review but I visited the the store this weekend and experienced terrible service. There was a blonde lady at the counter who barely acknowledged me when I went to pay, she overcharged me for my items and acted as if I had inconvenienced her when I picked up on it. She quickly grabbed the cash from the till and shoved it in my direction with no apology. If I didn’t know any better it felt like she had overcharged me on purpose, she was very quick to hand the cash over and knew th... read more
I placed an order a the team contacted be to say there would be a delay as the item was out of stock do they wanted to check if I still wished to proceed. I then received a text message confirming when the item had arrived and to inform me that shipping details would follow. On receipt of my order I got a very pleasant an unexpected surprise with the inclusion of a candle thanking me for my patience and understanding. Now that’s what I call excellent customer service. Thank you so much. This was my first purchase, but it won... read more
Always the perfect, local, little gift shop! Beautiful complimentary gift wrap, pleasant staff, and soothing ambiance for finding a thoughtful gift with a card to match. Every item has been carefully selected. It epitomizes what a small business should be.
Very nice shop. A bit rude staff.
Frequently asked questions about Abode Homewares & Gifts
How is Abode Homewares & Gifts rated?
Abode Homewares & Gifts has a 3.7 star rating with 21 reviews.
When is Abode Homewares & Gifts open?
Abode Homewares & Gifts is closed now. It will open at 10:00 a.m.
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