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Abernathy Motorcycle Sales Inc
- ATV Rentals/Tours
- Union City, TN
About this business
Location details
1704 W Main St, Union City, TN, 38261, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
I called and asked if they sold motorcycle tires and was put on hold before I could ask if they also mounted them. I waited on hold for 7 minutes ( the rest of my lunchbreak) with no answer. I messaged the next day and they replied that was a question for the parts department. The one answering the messages couldn't be bothered to give them my info and tell me a price. Now I'm gonna have to drive an hour on may pop tires to a shop who wants my business.
Business response:
We sincerely apologize for this caller's 7-minute hold time that day. We are the largest volume-selling Polaris dealer in the nation and occasionally we have hold times when all associates are busy helping customers. Mr. * messaged on ******** the following day and needed answers to several questions, including parts and labor pricing, requesting to place an order, requesting to book a service appointment, and requesting to have his tires mounted. Our company receptionist checks our ******** messages, however, these question... read more
In March 2022, I ordered a 2022 Polaris Ranger 500 and a gave Interstate 69 Motorsports a $500.00 deposit. When I was notified of the vehicle arrival on April 26, 2022, I made arrangements to wire the final payment only to find out the agreed upon written price had been increased over $700.00. The original quote had the original sales price marked out and the new increased price inserted. When questioned, I was informed there had been a price increase on April 1, 2022, well after our negotiations and receipt of my deposit. T... read more
Business response:
We are very sorry to have received this complaint from Mr. S****, and upon investigation have found that a price increase did indeed occur on the machine he ordered. Unfortunately, all vehicles are subject to price increases by the manufacturer from month to month. The actual selling price is dependent on when the owner pays for the vehicle in full and takes physical possession. We sincerely apologize that we were unable to lower the price back to the previous month's selling price, and for any misunderstanding that may have... read more
Frequently asked questions about Abernathy Motorcycle Sales Inc
How is Abernathy Motorcycle Sales Inc rated?
Abernathy Motorcycle Sales Inc has a 4.8 star rating with 1,492 reviews.
When is Abernathy Motorcycle Sales Inc open?
Abernathy Motorcycle Sales Inc is closed now. It will open at 8:30 a.m.
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