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A Street Frames
- Shopping Centers
- Boston, MA
About this business
Location details
4 Clarendon St, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Outrageously overpriced and slow – I've gotten a lot of my own artwork framed over the years, and I have never encountered a shop that is as ridiculously overpriced as A Street. They also take forever to get the simplest things done. Their work may be nice, but it's not worth the absurdly inflated prices they charge.
Expensive, but worth it. – I have several pieces of art on my walls from A-Street, and I have always been happy with their services. Most of what I have done with them has involved larger pieces, and I have always been happy with the results. They even delivered and installed the last 2 things I did, and everything was great from start to finish. The delivery guys even took off their shoes when they came into my house! I would recommend them to anyone who cares enough about the things on their walls to get the best treatment... read more
Great Experience – I recently took advantage of a sale here, and got two frames for the price of one. I have two matching prints and I had no idea how to present them, and I was pleasantly surprised at how the sales person listened to what I had in mind and guided me to what I wanted. She made the whole process very easy, which was nice. It was also nice to get less pricey suggestions when I asked for them. I never got the impression that I was getting upsold on anything. That being said though, the price can add up when you... read more
The Best Around – I have been using A Street almost exclusively for several years, and I'm surprised to read SaminBoston's review. While I have experienced some slow turnaround time on certain projects, I have never experienced anything but professional treatment from the staff. Everyone I have met with has been friendly, professional, and knowledgeable, and I have recommended many of my colleagues to them. Are they priced higher than most places? Of course they are, and it's because the frames they produce are made from scr... read more
First Rate Framing Service – I totally disagree with SaminBoston. I've had about 7 pieces framed by A Street and have been extremely pleased with all of them. The workmanship is very fine and the frames have been ready by the promised date. I have never had anything but good service from the staff, and have been treated very courteously by them. Though the work is not cheap, in my opinion the quality of the framing justifies the price. I recommend A Street to anyone who wants their art shown off to its best advantage.
Stay Away – Completely agree with the other reviews and would add that for the premium pricing that A Street Frames charges the service is subpar at best. Delivery date of frame was missed by more than two weeks (I was quoted three weeks - it took five), when I called through after four weeks I was made to feel that I was a demanding customer for enquiring - how about a call to let me know it would be late! Worse thought the original frame that I provided them was not returned - this was a very good frame with significant va... read more
Business response:
While it is not A Street Frames policy to retain a client?s original frame unless directed to do so, we regret any situation in which a customer is unhappy and always do our absolute best to resolve any dispute or miscommunication promptly. In this case, as we were not instructed to return the customer?s original frame and as it was in poor condition and of no significant value, it was discarded. We apologized for the misunderstanding and replaced the frame, and we stand by our reputation.
BEWARE OF A STREET FRAMES!!!!!!!!!!!!!!!!!!!!!!!! – I came to this location to get a rare map of Boston framed, which once belonged to my grandfather. A Street Frames lost the map, which was an original map and easily valued in excess of $1,500. Not only did A Street Frames lose the map, but they didn't seem too concerned over the whole incident. They gave me an extremely hard time over compensating me for the map and ultimately gave me a meager reimbursement, in the form of wiping out a pre-existing balance, that was not ne... read more
No attention to detail – I have used this place to have 5 different pieces framed and I could not recommend them. Recently I am still waiting for a print to be framed correctly after 4 1/2 weeks. I have gone to pick up the "finished print" to have it mounted wrong. They corrected this only to find that they made the original frame the wrong size. I was told that this would be corrected and they would make this a priority. They missed the date that they promised it back to me......and the second date that it was to be finishe... read more
Frequently asked questions about A Street Frames
How is A Street Frames rated?
A Street Frames has a 5 star rating with 9 reviews.
When is A Street Frames open?
A Street Frames is open now. It will close at 6:00 p.m.
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