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A Runner's Mind
- Retail
- Burlingame, CA
About this business
A Runner's Mind: The Bay Area's local run specialty store! We strive to help new and experienced runners get into gear that will keep them happy and healthy while promoting running and runners in our local Bay Area communities!
Location details
1111 Howard Ave, Burlingame, CA, 94010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Dropped in early afternoon weekday 3 other customers and 3 staff helping them. Waited 7 minutes for any acknowledgement (which was only provided when a fellow customer asked if someone should be helping me) and I knew model and size and just wanted to be on my way with some new shoes. Waited another 5 minutes at the register with one customer in front of me negotiating complex details of a 4 shoe transaction including some shoes on order, order changes midstream, etc. After that transaction was sorted, same customer then eng... read more
I could have purchased these HOKAs at any big box shoe and/or athlectic store, but chose to give a small local independent retailer the business. As my paid order had not come in a week beyond the time promised, I called to inquire and requested to speak to a manager. The interaction was unpleasant - he accepted no responsibility, blamed the manufacturer for the delay, then offered to refund my purchase "as not to leave me with a bad taste in my mouth". This approach demonstrated a lack of understanding and no empathy for th... read more
I love the hosted runs and shoe demos.
Zachary was great, helped me decide between multiple shoe options. Prices were high though.
Frequently asked questions about A Runner's Mind
How is A Runner's Mind rated?
A Runner's Mind has a 4.7 star rating with 185 reviews.
When is A Runner's Mind open?
A Runner's Mind is closed now. It will open tomorrow at 10:00 a.m.
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