1st Quality Tax Service

Vanessa Chow 

on Google

3 years ago

Although our tax preparer was very friendly, we are disappointed with the service we received back in early March. Nearly five months later, we still have not received our refund. We assumed this was just because the Gov. is backed up and a lot of people are still waiting - nope, we were missing an entire form. This is especially frustrating because we brought that exact form with us and were told we didn’t need it this year. Also, our tax preparer spelled my name incorrectly on every form even though I slowly spelled it out... read more

Kristyn Z 

on Google

5 years ago

The person who filed my taxes was very friendly, I will say that. The receptionists are very nice, as well. I went in mid-January, before they could technically submit my taxes. She processed what she could, told me they would be filed when the window for submission opened. Part of my income return came back as normal. The other half came back $34, a mere fraction of the amount I was supposed to get back. I thought that strange and waited to see if the rest would come in. In April, I called the state thinking my return was a... read more