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1-800-PACK-RAT

4.7

About this business

Location details

11511 N Lakeridge Pkwy, Ashland, VA, 23005, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun9:30 a.m. to 6:30 p.m.
4.7493 reviews
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Tina Smith's profile image
Tina Smith 
2 months ago

Editha was extremely knowledgeable and skilled with the move. She maneuvered the container in a difficult driveway but placed it perfect w her recommendation for a new location. She did it all alone and was perfect. Thank you!!!! 

Lisa Fife's profile image
Lisa Fife 
2 months ago

Definitely recommend 1-800-Pack-Rat for local moving/storage, so nice to just pick up the container and have it transported for me! Editha was very helpful and took great care of me and my stuff! 

Steven Combs's profile image
Steven Combs 
3 months ago

If you're looking for a company to take your money, give you the run around. And show 0 empathy when they mess up. Then, 1 800 pack rat is the place for you. To be fair, the drivers and delivery staff were fantastic -professional, punctual, and great to work with. Unfortunately, that's where the good experience ended. The billing department was completely unreliable, charging me when they weren't supposed to and misleading me about billing dates. If you want to deal with unnecessary stress, confusion, and a total lack of acc... read more

Nancy Schreiner's profile image
Nancy Schreiner 
3 months ago

Maybe just this location but not much communication day of delivery and pick up. Sat around all day. Also, just went to schedule redelivery abd pickup and evidently October is start of slow season so they are closed wed, sat and Sunday. Being in the middle of the week really messes up with trying to schedule unloaded. Need 3 consecutive days. Driop, unpack and pick up. Now becomes 4-5 days at location. Very disappointed. It was always going to be a redeliver in October and NEVER was it mentioned about cutting hours in the fa... read more

Jessica Gehin's profile image
Jessica Gehin 
3 months ago

Shannon was awesome! Very profeswould. & efficient. He called the evening prior to the pod pick-up to confirm location & approximate time. He arrived exactly when he said he would. Top notch employee!!!! 

Frequently asked questions about 1-800-PACK-RAT

How is 1-800-PACK-RAT rated?

1-800-PACK-RAT has a 4.7 star rating with 493 reviews. 

When is 1-800-PACK-RAT open?

1-800-PACK-RAT is open now. It will close at 10:00 p.m.  

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